Patient Support Programs for patients with chronic diseases
Patient Support Programs for patients with chronic diseases
Lasting improvement in the quality of life for every patient
Vilua’s patient support programs help people with a chronic disease to improve their quality of life on a lasting basis. Here, the primary goal is to empower patients and give them more self-confidence in dealing with their medical condition.
We encourage patient empowerment and help patients to lead an independent life.
Patient Support Program schedule
medical diagnosis by a physician and introduction to the program
registration
introductory discussion with a qualified systemic coach
individual patient support with the aid of apps, Vilua’s coaching tool and other digital services
telephone coaching sessions aimed at implementation of the self-defined goals and improvement of the patient’s well-being
getting to know each other, information, defining of goals
Assistance in adhering to therapy program
Helping the patient in coming to terms with the illness
Improving the patient’s quality of life
Ensuring that medication is used correctly
Assistance in adhering to therapy program
Improving the patient’s quality of life
Helping the patient in coming to terms with the illness
Ensuring that medication is used correctly
Details of the Vilua Patient Support Program
Patients often have a long bumpy ride between initial diagnosis and a satisfactory, fulfilled life. Vilua’s Patient Support Program helps them to master this journey with confidence and success – professionally assisted by digital apps and Vilua’s competent health coaches
.
Comprehensive support in dealing with the disease
- The patient learns about the Patient Support Program from his GP/specialist, from the health insurance provider, through his/her own research or a self-help group etc., and then registers for the program.
- The personal coach contacts the patient by telephone or communicates with him/her digitally using the coaching tool.
- Coach and patient communicate via various channels, e.g. telephone, digital services, SMS, e-mail and videos.
Focus on long-term behavioural changes
- Certified systemic health coaches with a life-science background and who participate regularly in further training on the specific illness assist patients using a holistic approach.
- The personal coach analyses the patient’s typical behavioural patterns and discusses these with him or her. In this way, health-related goals can be defined and individually adapted.
- In the course of coaching, subjects such as nutrition, activity, stress, medication and how to deal with the illness are discussed.
- Additional digital services support the individual coaching program.
- A distinction between the program and medical consultation is maintained at all times. The coach does not interfere with medical therapy and always refers the patient to his physician in case of doubt.
Successful conclusion: evaluation
- Patient and coach regularly discuss what success has been achieved and to what extent targets have been reached.
- The coaching program Is concluded with comprehensive assessment and evaluation. The results are also fed back into measures to optimize and enhance the program.
Details of the Vilua Patient Support Program
Patients often have a long bumpy ride between initial diagnosis and a satisfactory, fulfilled life. Vilua’s Patient Support Program helps them to master this journey with confidence and success – professionally assisted by digital apps and Vilua’s competent health coaches
.
Comprehensive support in dealing with the disease
- The patient learns about the Patient Support Program from his GP/specialist, from the health insurance provider, through his/her own research or a self-help group etc., and then registers for the program.
- The personal coach contacts the patient by telephone or communicates with him/her digitally using the coaching tool.
- Coach and patient communicate via various channels, e.g. telephone, digital services, SMS, e-mail and videos.
Focus on long-term behavioural changes
- Certified systemic health coaches with a life-science background and who participate regularly in further training on the specific illness assist patients using a holistic approach.
- The personal coach analyses the patient’s typical behavioural patterns and discusses these with him or her. In this way, health-related goals can be defined and individually adapted.
- In the course of coaching, subjects such as nutrition, activity, stress, medication and how to deal with the illness are discussed.
- Additional digital services support the individual coaching program.
- A distinction between the program and medical consultation is maintained at all times. The coach does not interfere with medical therapy and always refers the patient to his physician in case of doubt.
Successful conclusion: evaluation
- Patient and coach regularly discuss what success has been achieved and to what extent targets have been reached.
- The coaching program Is concluded with comprehensive assessment and evaluation. The results are also fed back into measures to optimize and enhance the program.
Our clients place their trust in Vilua
TK-GesundheitsCoach
TK (Techniker Krankenkasse), Germany’s largest statutory health insurance provider, has been relying on online coaching for years.
Health maintenance for employees
This health insurance provider helps its own staff to stay healthy on a sustained basis.
Employer branding at Provinzial
When its staff heard about the program, it was totally booked out within only a few hours.
OHP for Mecklenburg-Western Pomerania
In a joint effort with the University of Greifswald and the PAKt-Mobil project, we are currently testing new concepts in the health promotion field.
TK-
Gesundheits
Coach
TK (Techniker Krankenkasse), Germany’s largest statutory health insurance provider, has been relying on online coaching for years.
Health maintenance for employees
This health insurance provider helps its own staff to stay healthy on a sustained basis.
Employer branding at Provinzial
When its staff heard about the program, it was totally booked out within only a few hours.
OHP for Mecklenburg-Western Pomerania
In a joint effort with the University of Greifswald and the PAKt-Mobil project, we are currently testing new concepts in the health promotion field.
Vilua Patient Support Program in PDF form
We have compiled a file containing all important information on the Patient Support Program.
Would you like to learn more about our Patient Support Program?
Contact us at:
Paulina Gawin
Key Account Manager